Becoming a resident

To become a resident of any aged care facility, you need to be assessed by an Aged Care Assessment (ACAS) Officer. The ACAS service can be accessed through Ballarat Health Services. Referral to the ACAS service can be made by your GP, service provider, a family member or carer, or it can be a self-referral. For further information about ACAS please phone 03 5320 3740 or email


For further information about Ballarat Aged Care contact the Residential Services Admissions Coordinator on:

P: 03 5320 3620

You can also visit the Ballarat Aged Care Admissions Office at 907 Sturt Street, Ballarat. No appointment necessary.

If you would like to know more about residential aged care costs, your rights and the Aged Care Assessment Standards please contact the Age Care Information line 1800 500 853 or go to the website